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An apology from a telemedicine physician

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In the emergency room, the stress is palpable. The hairs on your neck rise up as you enter the resuscitation bay where the next unconscious patient has just arrived. You can almost feel death as it circulates through the air, like a vulture in the sky. The air tastes sterile, and you hear the crash cart and ultrasound being rolled over to the patient’s bed. The patient was fine 20 minutes ...

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Your patients are rating you online: How to respond. Manage your online reputation: A social media guide. Find out how.

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